Frequently Asked Questions
Find answers to common questions about our products and services
What is the difference between PE and HDP coatings?
PE (Polyester) coatings are cost-effective options suitable for indoor and light outdoor applications. HDP (High Durability Polyester) coatings offer superior UV resistance and color retention, lasting 10-15 years outdoors compared to 5-7 years for standard PE.
What is your minimum order quantity?
Our standard minimum order quantity is 1000 kg per color. However, we can accommodate smaller quantities for custom formulations and long-term partnerships. Please contact our sales team for specific requirements.
Do you provide technical support?
Yes, we provide comprehensive technical support including coating line setup consultation, application guidance, troubleshooting, and on-site training. Our technical team has extensive experience with various coating line configurations.
What is your typical lead time?
Standard products typically ship within 7-10 business days. Custom formulations may require 2-4 weeks depending on complexity. We maintain significant inventory of our standard PE and HDP coatings for quick delivery.
Can you match specific colors?
Yes, we offer custom color matching services. We can match to RAL standards, Pantone references, or physical samples. Our advanced color lab ensures precise matching and batch-to-batch consistency.
What certifications do you have?
We are ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) certified since 1998. We were the first coating company in Shandong Province to achieve dual certification.